Q: I received a letter saying that my order was seized by customs. What do I do?Q: Your package arrived, but there were no seeds in the envelope. What happened?A: Confiscation is a rare but real problem when you order cannabis seeds online. Orders... Read More

Q: Do you ship to the United States of America?Q: I live in the USA - can I order?A: Yes, absolutely. We know that many companies in our line of business refuse to ship to US customers, but thanks to our highly effective stealth shipping methods, we... Read More

Q: What kind of packaging will my order come in?Q: Do you offer stealth shipping?A: Nirvana is renowned for its excellent and innovative stealth shipping methods! We are constantly working to ensure that every order is packaged as discreetly and... Read More

Q: When will I get my order? What´s the average transit time?Q: How long does shipping to [my location] take?Q: I ordered on [date]. When am I going to receive my order?A: This is probably the most frequently asked question of all time!NOTICE: Due to... Read More

Q: I've received my parcel, but there were no seeds in it. What happened?A: You wouldn't believe how many people mail us all indignant becausethey think we've sent them an empty parcel... It's called stealthshipping, folks. ;-)If... Read More

Q: If my order is shipped, will I need to sign for it once it's here?A: No, absolutely not. For your privacy and security, all orders are sent by non-registered first-class mail, which means a signature is not required upon receipt! Our... Read More

Q: I received my order confirmation e-mail, but underneath my shipping address it said 'Verenigde Staten'. Why? What does it mean?Q: You've put my address wrong on the envelope! I received a shipment confirmation and it said you... Read More

Q: I need my order NOW. I'll pay extra for a courier service or next day delivery.A: We understand wanting Nirvana seeds right away - the descriptions alone are enough to make anyone's mouth water! However, if you're on a tight... Read More

Q: Do you offer track & trace, registered or signed-for shipping?Q: Can you send me the tracking number for my shipment?A: You will be able to follow your order's progress only up until the point where it leaves our premises (order status ... Read More

Q: Is there a shipping fee? Q: Do you charge for shipping?A: We charge a flat rate fee for shipping and handling. This fee helps us maintain our high standard of fast and stealthy shipping. Every order is wrapped discreetly in some type of free gift... Read More

Q: Do you ship to my country?A: In principle, we are willing to ship to any country in the world. In practice, we sometimes need to reconsider accepting orders from some locations based on our actual experience of shipping to them. At the moment,... Read More

Q: How often or on which days do you ship orders?A: We ship out orders twice weekly, on Tuesdays and Fridays. During busy periods, this frequency may be increased. If you're aiming to have an order shipped by a certain Tuesday or Friday, please... Read More

Q: Can you ship to a USA post box?Q: I want to have my order sent to a P.O. Box - is this possible?A: Sure, no problem. :-) Read More

Q: How will my order be shipped?A: Your order will be shipped in a discreet packaging and sent by non-registered priority (first-class) mail. If you have ordered anything besides seeds, such as a Germination Kit or Soiltabs, these will be sent in a... Read More

Q: Can you give us a list of countries you do NOT ship to?Q: Do you send to my country?A: Currently, we are not able to ship to Australia, Bulgaria, Estonia and Japan.As much as we'd like to, these countries' Customs have simply been... Read More

Q: Will my order fit through the slot of my postbox?A: We take every care to ensure that each order we ship out will fit through a regular size letterbox opening. This means large orders may be split up into smaller chunks. Germination Kits and... Read More

Q: I just received my order from Nirvana, and there's a return address on the envelope. Why?Q: Can you please send my orders without a return address?A: The return address is a requirement for most of the countries we ship to. Mail without a... Read More

Q: Do you offer registered shipping?Q: Can you send my order signed-for?A: We do not use any method that requires a signature as a matter of principle. Given the nature of our merchandise, this would simply be asking for trouble.Also, for most... Read More

Q: I placed an order, but I entered the wrong details. Where can I change them?Q: I ordered from your shop, but I accidentally entered the wrong shipping address. How can I edit it?A: We're very sorry, but when ordering from any online shop, it&... Read More

Q: Do you deliver to Australia?A: UPDATE: As of early 2011, we have started shipping to good old Oz again!! It is our great pleasure to report that all orders seem to be arriving without hitches. Welcome back Australian customers... we’ve... Read More

Q: Do you deliver to Japan?A: Yes, we do! Thanks to our diligent attempts to improve stealth services to Japan, we can now ship to Japan once again! So yes, orders from Japan are welcome. Read More

Q: How do I change my shipping address?Q: I need to add a new shipping address. How do I do that?A: Log into your Nirvana Shop account, then click on My Account in the top-right corner. Now select Address Book from the menu. There's a big orange... Read More